Tutorial: How to install update sets from TLGR or other sources?

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I will offer you via TLGR some update sets for customizations, apps or other stuff I was working on. You can install them directly in your ServiceNow instance and go ahead using them or customize it further. Here’s how you can get them installed!

As with any customization you install on your ServiceNow instance, you’ll want to test them before committing them to your production environment.

  1. Download the update set from the Downloads section.
  2. Unzip the downloaded file and extract until you get an “.xml” file.
  3. Navigate to System Update Sets > Retrieved Update Sets.
    If you have the high security plugin enabled, elevate privileges to the security_admin role.
  4. Click on Import Update Set from XML at the bottom of the list.
  5. Browse to the extracted update set XML file.
  6. Click Upload.
  7. Open the update set.
  8. Click Preview Update Set.
    There should be no errors coming up, otherwise investigate how you can solve them.
  9. Click Commit Update Set.

Your update set is ready to use now! You may need to refresh your browser tab to see changes in the application navigator.